B2B
B2B (business to business) refers to commercial relationships between companies, as opposed to B2C with the end consumer. In business software, a B2B portal is the private website where the professional customers of a company check their prices, place orders, track them and download delivery notes and invoices.
What does a company gain from a B2B portal?
With a B2B portal, the sales team handles fewer repetitive queries, and the customer orders at any time, sees their price list and credit and checks real stock. It has to be connected to the ERP: if data is copied by hand, the website shows prices and stock that are no longer true.
Where it appears in W3ERP
The W3ERP web, app and B2B module includes a B2B portal where professional customers check prices, place orders and download documents with the data of the central system. The module also has a mobile app and the corporate website, fed by the ERP. Orders from the portal enter management without being retyped.